About:
- Have a real-time experience to research, identify, troubleshoot user’s queries with overall 96 percent customer satisfaction.
- Analyze the root causes of the issues and advise how to avoid such incidents in the future.
- Maintain overall ownership of the client’s issues and services, ensuring that they receive resolution within a committed ETA.
- Familiar with systems such as JIRA, Zendesk, WHCMS, PowerBI, Mixpanel, Billing panel ( i.e Stripe, Paypal, Bluesnap, Profit well )
- Lead the CEO activity of a SaaS product in (2020) to improve product/services.
- Managed the NPS activity of 3 million users globally.
- Brand ambassadors on the platform such as Play Store, App Store, Firefox, and chrome extension.
- Measures for product betterment in the form of user stories..
- Design and align processes to gather maximum customer inputs through analysis and data.
- Hence, I can provide:
- Live Chat Support
- Email Support
- All services will be:
- Professional
- Confidential
- On-Time
- 100% Satisfaction Guarantee
**Please do contact me first before placing an order**
Reviews
: : : : :
No comments:
Post a Comment